**Digital Proof Policy for Custom Stickers - THE OG FACTORY INC**

**Policy Overview:**

At THE OG FACTORY INC, we are committed to providing you with high-quality custom stickers that meet your unique design requirements. To streamline our order processing and ensure prompt delivery, we have implemented a digital proof policy. This policy outlines the procedure for approving custom sticker designs and sets specific timelines for review and approval.

**1. Digital Proof Submission:**

1.1 Once an order for custom stickers is placed on our website or through our customer service, our design team will create a digital proof based on the provided design specifications.

1.2 The digital proof will be sent to the customer's email address within 2-3 business days of order placement. The digital proof is a representation of how the custom stickers will appear in the final product.

**2. Proof Approval and Review:**

2.1 Customers are responsible for reviewing the digital proof and ensuring it accurately represents their design requirements. Please pay careful attention to details, including color, size, layout, and any text.

2.2 Customers have 48 hours from the time the digital proof is sent to review and approve the design. This 48-hour period is crucial for avoiding delays in the production and shipping process.

**3. Automatic Approval After 48 Hours:**

3.1 If a customer fails to approve the digital proof within 48 hours of its submission, the design will be automatically approved.

3.2 Automatic approval means that the design will proceed to the production phase, and no further changes can be made. Once a design is in processing or preparing for shipment, it cannot be refunded or canceled.

**4. Cancellation and Refund Policy:**

4.1 Order cancellation and refunds will not be permitted once a design is in processing or preparing for shipment.

4.2 If a customer wishes to cancel an order or make changes, they must do so within the 48-hour review window. After this period, changes will not be accepted, and refunds will not be issued.

**5. Production and Shipment:**

5.1 Orders with approved digital proofs will be processed and prepared for shipment by THE OG FACTORY INC.

5.2 Customers will receive tracking information once the order is dispatched.

**6. Contact Information:**

For any questions or concerns related to the digital proof policy or your custom sticker order, please contact our customer support team

By placing an order with THE OG FACTORY INC, you acknowledge and agree to abide by the terms and conditions outlined in this Digital Proof Policy for Custom Stickers. We appreciate your understanding and cooperation in helping us deliver your custom stickers promptly and efficiently.